Warranty information

Most products covered by the Aurasis warranty terms and conditions as contain in your warranty card. To obtain technical assistance or make a claim, please refer to. which may vary from product to product.

Warranty registration: It is important that you register your serial number to claim warranty in the beginning upon receiving the items. Please fill out the form as below with necessary details.

Procedure for Warranty Claims:

To make a warranty claim, please contact us follow the following procedure, please contact us on support@aurasis.com or call us on 9861-740-750 with following details.

  • Order number (on your invoice)
  • Date of purchase
  • Detailed description of the problem

Customer service team will provide a Return Authorisation (RMA) number the product is still under warranty. Customer service may then intimate local service partner team to contact you and try to solve problem onsite. If problem is major then service man may take the item to the designated service centre to repair them. Until item is covered in the warranty period, there will not be any charge to customer for logistic or repair.